FAQ

FAQs

How long will my order take to arrive?
To ensure you receive high-quality products at the best prices, your order may be shipped from one of our trusted international suppliers. As such, please allow 7-15 business days for your parcel/s to arrive.

Can I track my order?
Yes, you can! Once your order is shipped, we'll provide you with a tracking number. If you need to track your order, simply send us a message, and we'll assist you with the tracking details.

What if I want to return an item?
We have a dedicated Returns and Refunds policy in place. If you're not satisfied with your purchase, you can return the unused item in its original condition within 30 days of delivery. For more details, please refer to our Returns and Refunds policy.

How can I get in touch if I have a problem with my order?
We're here to help! If you encounter any issues with your order, please visit our Contact Us page for assistance. Alternatively, you can reach out to us via our online chat for immediate support.

How can I pay for my order?
We accept a variety of payment methods, including credit card, debit card, PayPal, and more. Rest assured, all transactions are secure and encrypted for your safety.

Will my order arrive all in one parcel?
Due to our diverse range of suppliers, your order might be delivered in multiple parcels and may arrive on different days. We appreciate your understanding and patience in this regard.

How can I stay in the loop about special offers and deals?
Stay updated with our latest offers and deals by joining our email list! You can also follow us on our social media channels, like our Facebook page, to get real-time updates on promotions and new arrivals.