Terms And Conditions

Terms And Conditions

Last Updated: October 18, 2023

1. Acceptance of Terms

By accessing and using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Shipping and Delivery

  • We offer FREE shipping within North America for select products.
  • Deliveries to remote areas may incur a surcharge.
  • The total delivery time is the sum of order processing and transit time. Generally, our transit time ranges from 1-15 business days.
  • You will receive a tracking number via email once your order is shipped.
  • We are not responsible for delays caused by our logistics partners or high-demand seasons.

3. Order Cancellation

  • Orders can be canceled within 5 minutes of placement. After this period, no cancellations will be accepted.
  • We are not responsible for charges related to unconfirmed cancellations.

4. Returns and Refunds

  • Please refer to our specific Returns and Refunds policy for detailed information.
  • Refunds are not allowed for items undelivered due to refusal to pay applicable duties or taxes.
  • Items returned without an authorization number may not be accepted.

5. Warranty and Repairs

  • Contact our support team for any warranty or repair concerns.
  • Products covered by warranty may have back-and-forth shipping covered.
  • Out-of-warranty products must be sent prepaid and insured. Repair or replacement costs for out-of-warranty products will be charged to the customer.
  • We reserve the right not to service products without proper authorization or those not purchased from our official North American outlets.

6. Limitation of Liability

We shall not be liable for any indirect, special, incidental, or consequential damages, including lost profits, arising out of the use or inability to use our products or website.

7. Intellectual Property

All content, including text, graphics, logos, and images, is our property and is protected by international copyright laws.

8. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your use of our website following any changes constitutes your agreement to follow and be bound by the updated terms.

9. Governing Law

These terms are governed by and construed in accordance with the laws of North America.

10. Contact Information

For any queries regarding these terms, please contact our customer support.